Support Forums/Help w/ Admin Features

Leads360 Reporting Overview

Leads360 Support July 06, 2011

Leads360 comes with many canned reports that help administrators gain insight into the performance of their users, leads, campaigns, lead sources, etc. Some reports will return data that gives picture of how certain Leads360 features are being used. This article is laid out like the Reporting submenu in LeadManager and has links to support portal articles on each canned report. Click the Headings to get general information on the subgroup of reports, or click the report name itself to see the support portal article on that report.

 

User Reports

Contact Ratio Summary

Time Between Actions

Nip in the Bud

User Activity Summary

 

Group Reports

Group Activity Summary

 

Campaign Reports

Campaign Cost Assessment

Campaign Plan Analysis

 

Lead Reports

Lead Activity Summary

 

Dial-IQ Reports

User Call Activity

Lead Call Summary

Call Activity Summary

Average Call Volume Report

Scheduled Dial Summary

 

Email Reports

Email Result Summary

Opt-Out Report

Queued Emails Report

 

Dashboard Reports

Performance Metrics Report

Milestones Report

 

Provider Reports (LPI)

Lead Metrics Report (LPI)

Milestone Report (LPI)

 

Custom Reports

Batch Processing

Scheduled Reports